Global Instant Messaging and Chat Software Market By Product Type, By Product Application, By Region, Global Industry Analysis, Market Size, Share, Growth, Trends, and Forecast 2021 To 2029

Published : Q1 2021 | Pages : 200+

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Description

Key Companies

Liscio
Mirrorfly
LiveAgent
Genesys
Zoho
Salesforce
Skype
Slack
Twist
Freshchat
Zendesk
Nextiva
Flock
HelpCrunch
Quire
Talkspirit

Segmentation Covered

By Type
PC
Mobile

By Application
Large Enterprises
SMEs

By Region

Asia-Pacific: China, Southeast Asia, India, Japan, Korea, Oceania
Europe : Germany, UK, France, Italy, Russia, Spain, Netherlands, Turkey, Switzerland
North America : United States, Canada, Mexico
Middle East & Africa : GCC, North Africa, South Africa
South America : Brazil, Argentina, Columbia, Chile, Peru

TABLE OF CONTENTS

Chapter 1 Global Instant Messaging and Chat Software Market Overview

1.1 Introduction
1.2 Taxonomy
1.2.1 By Product Type & End User
1.2.2 By Region
1.3 Drivers for Instant Messaging and Chat Software Market
1.4 Restraints for Instant Messaging and Chat Software Market
1.5 Opportunities for Instant Messaging and Chat Software Market
1.6 Trends for Instant Messaging and Chat Software Market
1.7 COVID-19 Impact Assessment on Instant Messaging and Chat Software Industry
1.8 Macro-economic Factors
1.9 Regulatory Framework
1.10 Pricing Analysis by Region, 2020
1.11 Opportunity Map Analysis
1.12 Opportunity Orbits
1.13 Market Investment Feasibility Index
1.14 PEST Analysis
1.15 PORTERS Five Force Analysis
1.16 Go to Market Strategy
1.17 Value Chain Analysis
1.18 Cost Structure Analysis
1.19 Regional Market Share and BPS Analysis

Chapter 2 Global Instant Messaging and Chat Software Market Overview

2.1 Global Instant Messaging and Chat Software Market by Product Type
2.1.1 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
2.1.2 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
2.1.3 Global Instant Messaging and Chat Software Market Attractiveness Analysis by Product Type, (2013-2020)
2.2 Global Instant Messaging and Chat Software Market by End User
2.2.1 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
2.2.2 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
2.2.3 Global Instant Messaging and Chat Software Market Attractiveness Analysis by End User, (2013-2020)
2.3 Global Instant Messaging and Chat Software Market by Region
2.3.1 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
2.3.2 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
2.3.3 Global Instant Messaging and Chat Software Market Attractiveness Analysis by Region, (2013-2020)
2.4 Global Instant Messaging and Chat Software Market Outlook (2013-2029)
2.4.1 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
2.4.2 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
2.5 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Regions
2.5.1 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
2.5.2 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
2.6 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Product Type
2.6.1 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
2.6.2 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
2.7 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by End User
2.7.1 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
2.7.2 Global Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
2.8 Global Instant Messaging and Chat Software Market Y-o-Y Growth Rate Comparison (2014-2029)
2.8.1 Global Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Region
2.8.2 Global Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Product Type
2.8.3 Global Instant Messaging and Chat Software Market Y-o-Y Growth Rate by End User
2.9 Global Instant Messaging and Chat Software Market Share Comparison (2013-2029)
2.9.1 Global Instant Messaging and Chat Software Market Share by Region
2.9.2 Global Instant Messaging and Chat Software Market Share by Product Type
2.9.3 Global Instant Messaging and Chat Software Market Share by End User

Chapter 3 North America Instant Messaging and Chat Software Market Overview

3.1 North America Instant Messaging and Chat Software Market by Product Type
3.1.1 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
3.1.2 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
3.1.3 North America Instant Messaging and Chat Software Market Attractiveness Analysis by Product Type, (2013-2020)
3.2 North America Instant Messaging and Chat Software Market by End User
3.2.1 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
3.2.2 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
3.2.3 North America Instant Messaging and Chat Software Market Attractiveness Analysis by End User, (2013-2020)
3.3 North America Instant Messaging and Chat Software Market by Region
3.3.1 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
3.3.2 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
3.3.3 North America Instant Messaging and Chat Software Market Attractiveness Analysis by Region, (2013-2020)
3.4 North America Instant Messaging and Chat Software Market Outlook (2013-2029)
3.4.1 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
3.4.2 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
3.5 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Regions
3.5.1 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
3.5.2 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
3.6 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Product Type
3.6.1 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
3.6.2 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
3.7 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by End User
3.7.1 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
3.7.2 North America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
3.8 North America Instant Messaging and Chat Software Market Y-o-Y Growth Rate Comparison (2014-2029)
3.8.1 North America Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Region
3.8.2 North America Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Product Type
3.8.3 North America Instant Messaging and Chat Software Market Y-o-Y Growth Rate by End User
3.9 North America Instant Messaging and Chat Software Market Share Comparison (2013-2029)
3.9.1 North America Instant Messaging and Chat Software Market Share by Region
3.9.2 North America Instant Messaging and Chat Software Market Share by Product Type
3.9.3 North America Instant Messaging and Chat Software Market Share by End User

Chapter 4 Europe Instant Messaging and Chat Software Market Overview

4.1 Europe Instant Messaging and Chat Software Market by Product Type
4.1.1 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
4.1.2 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
4.1.3 Europe Instant Messaging and Chat Software Market Attractiveness Analysis by Product Type, (2013-2020)
4.2 Europe Instant Messaging and Chat Software Market by End User
4.2.1 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
4.2.2 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
4.2.3 Europe Instant Messaging and Chat Software Market Attractiveness Analysis by End User, (2013-2020)
4.3 Europe Instant Messaging and Chat Software Market by Region
4.3.1 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
4.3.2 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
4.3.3 Europe Instant Messaging and Chat Software Market Attractiveness Analysis by Region, (2013-2020)
4.4 Europe Instant Messaging and Chat Software Market Outlook (2013-2029)
4.4.1 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
4.4.2 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
4.5 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Regions
4.5.1 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
4.5.2 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
4.6 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Product Type
4.6.1 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
4.6.2 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
4.7 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by End User
4.7.1 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
4.7.2 Europe Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
4.8 Europe Instant Messaging and Chat Software Market Y-o-Y Growth Rate Comparison (2014-2029)
4.8.1 Europe Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Region
4.8.2 Europe Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Product Type
4.8.3 Europe Instant Messaging and Chat Software Market Y-o-Y Growth Rate by End User
4.9 Europe Instant Messaging and Chat Software Market Share Comparison (2013-2029)
4.9.1 Europe Instant Messaging and Chat Software Market Share by Region
4.9.2 Europe Instant Messaging and Chat Software Market Share by Product Type
4.9.3 Europe Instant Messaging and Chat Software Market Share by End User

Chapter 5 Asia Pacific Instant Messaging and Chat Software Market Overview

5.1 Asia Pacific Instant Messaging and Chat Software Market by Product Type
5.1.1 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
5.1.2 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
5.1.3 Asia Pacific Instant Messaging and Chat Software Market Attractiveness Analysis by Product Type, (2013-2020)
5.2 Asia Pacific Instant Messaging and Chat Software Market by End User
5.2.1 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
5.2.2 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
5.2.3 Asia Pacific Instant Messaging and Chat Software Market Attractiveness Analysis by End User, (2013-2020)
5.3 Asia Pacific Instant Messaging and Chat Software Market by Region
5.3.1 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
5.3.2 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
5.3.3 Asia Pacific Instant Messaging and Chat Software Market Attractiveness Analysis by Region, (2013-2020)
5.4 Asia Pacific Instant Messaging and Chat Software Market Outlook (2013-2029)
5.4.1 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
5.4.2 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
5.5 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Regions
5.5.1 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
5.5.2 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
5.6 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Product Type
5.6.1 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
5.6.2 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
5.7 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by End User
5.7.1 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
5.7.2 Asia Pacific Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
5.8 Asia Pacific Instant Messaging and Chat Software Market Y-o-Y Growth Rate Comparison (2014-2029)
5.8.1 Asia Pacific Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Region
5.8.2 Asia Pacific Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Product Type
5.8.3 Asia Pacific Instant Messaging and Chat Software Market Y-o-Y Growth Rate by End User
5.9 Asia Pacific Instant Messaging and Chat Software Market Share Comparison (2013-2029)
5.9.1 Asia Pacific Instant Messaging and Chat Software Market Share by Region
5.9.2 Asia Pacific Instant Messaging and Chat Software Market Share by Product Type
5.9.3 Asia Pacific Instant Messaging and Chat Software Market Share by End User

Chapter 6 South America Instant Messaging and Chat Software Market Overview

6.1 South America Instant Messaging and Chat Software Market by Product Type
6.1.1 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
6.1.2 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
6.1.3 South America Instant Messaging and Chat Software Market Attractiveness Analysis by Product Type, (2013-2020)
6.2 South America Instant Messaging and Chat Software Market by End User
6.2.1 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
6.2.2 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
6.2.3 South America Instant Messaging and Chat Software Market Attractiveness Analysis by End User, (2013-2020)
6.3 South America Instant Messaging and Chat Software Market by Region
6.3.1 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
6.3.2 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
6.3.3 South America Instant Messaging and Chat Software Market Attractiveness Analysis by Region, (2013-2020)
6.4 South America Instant Messaging and Chat Software Market Outlook (2013-2029)
6.4.1 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
6.4.2 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
6.5 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Regions
6.5.1 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
6.5.2 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
6.6 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Product Type
6.6.1 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
6.6.2 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
6.7 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by End User
6.7.1 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
6.7.2 South America Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
6.8 South America Instant Messaging and Chat Software Market Y-o-Y Growth Rate Comparison (2014-2029)
6.8.1 South America Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Region
6.8.2 South America Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Product Type
6.8.3 South America Instant Messaging and Chat Software Market Y-o-Y Growth Rate by End User
6.9 South America Instant Messaging and Chat Software Market Share Comparison 2013-2029
6.9.1 South America Instant Messaging and Chat Software Market Share by Region
6.9.2 South America Instant Messaging and Chat Software Market Share by Product Type
6.9.3 South America Instant Messaging and Chat Software Market Share by End User

Chapter 7 MEA Instant Messaging and Chat Software Market Overview

7.1 MEA Instant Messaging and Chat Software Market by Product Type
7.1.1 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
7.1.2 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
7.1.3 MEA Instant Messaging and Chat Software Market Attractiveness Analysis by Product Type, (2013-2020)
7.2 MEA Instant Messaging and Chat Software Market by End User
7.2.1 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
7.2.2 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
7.2.3 MEA Instant Messaging and Chat Software Market Attractiveness Analysis by End User, (2013-2020)
7.3 MEA Instant Messaging and Chat Software Market by Region
7.3.1 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
7.3.2 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
7.3.3 MEA Instant Messaging and Chat Software Market Attractiveness Analysis by Region, (2013-2020)
7.4 MEA Instant Messaging and Chat Software Market Outlook (2013-2029)
7.4.1 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
7.4.2 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
7.5 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Regions
7.5.1 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
7.5.2 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
7.6 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by Product Type
7.6.1 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
7.6.2 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
7.7 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) by End User
7.7.1 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
7.7.2 MEA Instant Messaging and Chat Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
7.8 MEA Instant Messaging and Chat Software Market Y-o-Y Growth Rate Comparison (2014-2029)
7.8.1 MEA Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Region
7.8.2 MEA Instant Messaging and Chat Software Market Y-o-Y Growth Rate by Product Type
7.8.3 MEA Instant Messaging and Chat Software Market Y-o-Y Growth Rate by End User
7.9 MEA Instant Messaging and Chat Software Market Share Comparison (2013-2029)
7.9.1 MEA Instant Messaging and Chat Software Market Share by Region
7.9.2 MEA Instant Messaging and Chat Software Market Share by Product Type
7.9.3 MEA Instant Messaging and Chat Software Market Share by End User

Chapter 8 Global Instant Messaging and Chat Software Market Company Profiles

8.1 Market Competition Scenario Analysis, By Company
8.2 Competitor Landscape
8.3 Company Share Analysis
8.4 Company Profiles
8.4.1 Company
8.4.1.1 Company Overview
8.4.1.2 Business Description
8.4.1.3 Product Portfolio
8.4.1.4 Key Financials
8.4.1.5 Key Developments
8.4.1.6 SWOT Analysis

Companies Included:
Liscio
Mirrorfly
LiveAgent
Genesys
Zoho
Salesforce
Skype
Slack
Twist
Freshchat
Zendesk
Nextiva
Flock
HelpCrunch
Quire
Talkspirit

Chapter 9 Methodology and Data Source

9.1 Research Approach/ Methodology
9.2 Market Size Estimation
9.3 Market Breakdown and Data Triangulation
9.4 Data Source
9.4.1 Secondary Sources
9.4.2 Primary Sources

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