Global CRM Software Market By Product Type, By Product Application, By Region, Global Industry Analysis, Market Size, Share, Growth, Trends, and Forecast 2022 To 2030

Published : Q1 2022 | Pages : 200+

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Description

Key Companies

Salesforce (United States)
IBM Corporation (United States)
SAP AG (Germany)
Oracle Corporation (United States)
Microsoft Corporation (United States)
SAS Institute Inc. (United States)
Adobe Systems Inc. (United States)
Amdocs (United States)
Convergys Corporation (United States)
Huawei Technologies Co. Ltd (China)
Infor Global Solutions, Inc. (United States)
SYNNEX Corporation (United States)
The Sage Group Plc (United Kingdom)
Verint Systems Inc. (United States)
SugarCRM (United States)

Segmentation Covered

By Application
Customer Service Management
Social Networking
Supply Chain Management
Sales & Marketing
Manufacturing
Others

By Enterprise Size
Small and Medium Enterprise
Large Enterprise

By Deployment Type
Cloud-based
On-premise

By End-User
Automotive
Construction and Real Estate
IT & Telecommunication
Banking and Financial Sector
Others

By Region

Asia-Pacific: China, Southeast Asia, India, Japan, Korea, Oceania
Europe : Germany, UK, France, Italy, Russia, Spain, Netherlands, Turkey, Switzerland
North America : United States, Canada, Mexico
Middle East & Africa : GCC, North Africa, South Africa
South America : Brazil, Argentina, Columbia, Chile, Peru

TABLE OF CONTENTS

Chapter 1 Global CRM Software Market Overview

1.1 Introduction
1.2 Taxonomy
1.2.1 By Product Type & End User
1.2.2 By Region
1.3 Drivers for CRM Software Market
1.4 Restraints for CRM Software Market
1.5 Opportunities for CRM Software Market
1.6 Trends for CRM Software Market
1.7 COVID-19 Impact Assessment on CRM Software Industry
1.8 Macro-economic Factors
1.9 Regulatory Framework
1.10 Pricing Analysis by Region, 2020
1.11 Opportunity Map Analysis
1.12 Opportunity Orbits
1.13 Market Investment Feasibility Index
1.14 PEST Analysis
1.15 PORTERS Five Force Analysis
1.16 Go to Market Strategy
1.17 Value Chain Analysis
1.18 Cost Structure Analysis
1.19 Regional Market Share and BPS Analysis

Chapter 2 Global CRM Software Market Overview

2.1 Global CRM Software Market by Product Type
2.1.1 Global CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
2.1.2 Global CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
2.1.3 Global CRM Software Market Attractiveness Analysis by Product Type, (2013-2020)
2.2 Global CRM Software Market by End User
2.2.1 Global CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
2.2.2 Global CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
2.2.3 Global CRM Software Market Attractiveness Analysis by End User, (2013-2020)
2.3 Global CRM Software Market by Region
2.3.1 Global CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
2.3.2 Global CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
2.3.3 Global CRM Software Market Attractiveness Analysis by Region, (2013-2020)
2.4 Global CRM Software Market Outlook (2013-2029)
2.4.1 Global CRM Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
2.4.2 Global CRM Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
2.5 Global CRM Software Market Value (US$ Mn) and Volume (Units) by Regions
2.5.1 Global CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
2.5.2 Global CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
2.6 Global CRM Software Market Value (US$ Mn) and Volume (Units) by Product Type
2.6.1 Global CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
2.6.2 Global CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
2.7 Global CRM Software Market Value (US$ Mn) and Volume (Units) by End User
2.7.1 Global CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
2.7.2 Global CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
2.8 Global CRM Software Market Y-o-Y Growth Rate Comparison (2014-2029)
2.8.1 Global CRM Software Market Y-o-Y Growth Rate by Region
2.8.2 Global CRM Software Market Y-o-Y Growth Rate by Product Type
2.8.3 Global CRM Software Market Y-o-Y Growth Rate by End User
2.9 Global CRM Software Market Share Comparison (2013-2029)
2.9.1 Global CRM Software Market Share by Region
2.9.2 Global CRM Software Market Share by Product Type
2.9.3 Global CRM Software Market Share by End User

Chapter 3 North America CRM Software Market Overview

3.1 North America CRM Software Market by Product Type
3.1.1 North America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
3.1.2 North America CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
3.1.3 North America CRM Software Market Attractiveness Analysis by Product Type, (2013-2020)
3.2 North America CRM Software Market by End User
3.2.1 North America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
3.2.2 North America CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
3.2.3 North America CRM Software Market Attractiveness Analysis by End User, (2013-2020)
3.3 North America CRM Software Market by Region
3.3.1 North America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
3.3.2 North America CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
3.3.3 North America CRM Software Market Attractiveness Analysis by Region, (2013-2020)
3.4 North America CRM Software Market Outlook (2013-2029)
3.4.1 North America CRM Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
3.4.2 North America CRM Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
3.5 North America CRM Software Market Value (US$ Mn) and Volume (Units) by Regions
3.5.1 North America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
3.5.2 North America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
3.6 North America CRM Software Market Value (US$ Mn) and Volume (Units) by Product Type
3.6.1 North America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
3.6.2 North America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
3.7 North America CRM Software Market Value (US$ Mn) and Volume (Units) by End User
3.7.1 North America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
3.7.2 North America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
3.8 North America CRM Software Market Y-o-Y Growth Rate Comparison (2014-2029)
3.8.1 North America CRM Software Market Y-o-Y Growth Rate by Region
3.8.2 North America CRM Software Market Y-o-Y Growth Rate by Product Type
3.8.3 North America CRM Software Market Y-o-Y Growth Rate by End User
3.9 North America CRM Software Market Share Comparison (2013-2029)
3.9.1 North America CRM Software Market Share by Region
3.9.2 North America CRM Software Market Share by Product Type
3.9.3 North America CRM Software Market Share by End User

Chapter 4 Europe CRM Software Market Overview

4.1 Europe CRM Software Market by Product Type
4.1.1 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
4.1.2 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
4.1.3 Europe CRM Software Market Attractiveness Analysis by Product Type, (2013-2020)
4.2 Europe CRM Software Market by End User
4.2.1 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
4.2.2 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
4.2.3 Europe CRM Software Market Attractiveness Analysis by End User, (2013-2020)
4.3 Europe CRM Software Market by Region
4.3.1 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
4.3.2 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
4.3.3 Europe CRM Software Market Attractiveness Analysis by Region, (2013-2020)
4.4 Europe CRM Software Market Outlook (2013-2029)
4.4.1 Europe CRM Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
4.4.2 Europe CRM Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
4.5 Europe CRM Software Market Value (US$ Mn) and Volume (Units) by Regions
4.5.1 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
4.5.2 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
4.6 Europe CRM Software Market Value (US$ Mn) and Volume (Units) by Product Type
4.6.1 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
4.6.2 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
4.7 Europe CRM Software Market Value (US$ Mn) and Volume (Units) by End User
4.7.1 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
4.7.2 Europe CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
4.8 Europe CRM Software Market Y-o-Y Growth Rate Comparison (2014-2029)
4.8.1 Europe CRM Software Market Y-o-Y Growth Rate by Region
4.8.2 Europe CRM Software Market Y-o-Y Growth Rate by Product Type
4.8.3 Europe CRM Software Market Y-o-Y Growth Rate by End User
4.9 Europe CRM Software Market Share Comparison (2013-2029)
4.9.1 Europe CRM Software Market Share by Region
4.9.2 Europe CRM Software Market Share by Product Type
4.9.3 Europe CRM Software Market Share by End User

Chapter 5 Asia Pacific CRM Software Market Overview

5.1 Asia Pacific CRM Software Market by Product Type
5.1.1 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
5.1.2 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
5.1.3 Asia Pacific CRM Software Market Attractiveness Analysis by Product Type, (2013-2020)
5.2 Asia Pacific CRM Software Market by End User
5.2.1 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
5.2.2 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
5.2.3 Asia Pacific CRM Software Market Attractiveness Analysis by End User, (2013-2020)
5.3 Asia Pacific CRM Software Market by Region
5.3.1 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
5.3.2 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
5.3.3 Asia Pacific CRM Software Market Attractiveness Analysis by Region, (2013-2020)
5.4 Asia Pacific CRM Software Market Outlook (2013-2029)
5.4.1 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
5.4.2 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
5.5 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) by Regions
5.5.1 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
5.5.2 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
5.6 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) by Product Type
5.6.1 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
5.6.2 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
5.7 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) by End User
5.7.1 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
5.7.2 Asia Pacific CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
5.8 Asia Pacific CRM Software Market Y-o-Y Growth Rate Comparison (2014-2029)
5.8.1 Asia Pacific CRM Software Market Y-o-Y Growth Rate by Region
5.8.2 Asia Pacific CRM Software Market Y-o-Y Growth Rate by Product Type
5.8.3 Asia Pacific CRM Software Market Y-o-Y Growth Rate by End User
5.9 Asia Pacific CRM Software Market Share Comparison (2013-2029)
5.9.1 Asia Pacific CRM Software Market Share by Region
5.9.2 Asia Pacific CRM Software Market Share by Product Type
5.9.3 Asia Pacific CRM Software Market Share by End User

Chapter 6 South America CRM Software Market Overview

6.1 South America CRM Software Market by Product Type
6.1.1 South America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
6.1.2 South America CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
6.1.3 South America CRM Software Market Attractiveness Analysis by Product Type, (2013-2020)
6.2 South America CRM Software Market by End User
6.2.1 South America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
6.2.2 South America CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
6.2.3 South America CRM Software Market Attractiveness Analysis by End User, (2013-2020)
6.3 South America CRM Software Market by Region
6.3.1 South America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
6.3.2 South America CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
6.3.3 South America CRM Software Market Attractiveness Analysis by Region, (2013-2020)
6.4 South America CRM Software Market Outlook (2013-2029)
6.4.1 South America CRM Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
6.4.2 South America CRM Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
6.5 South America CRM Software Market Value (US$ Mn) and Volume (Units) by Regions
6.5.1 South America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
6.5.2 South America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
6.6 South America CRM Software Market Value (US$ Mn) and Volume (Units) by Product Type
6.6.1 South America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
6.6.2 South America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
6.7 South America CRM Software Market Value (US$ Mn) and Volume (Units) by End User
6.7.1 South America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
6.7.2 South America CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
6.8 South America CRM Software Market Y-o-Y Growth Rate Comparison (2014-2029)
6.8.1 South America CRM Software Market Y-o-Y Growth Rate by Region
6.8.2 South America CRM Software Market Y-o-Y Growth Rate by Product Type
6.8.3 South America CRM Software Market Y-o-Y Growth Rate by End User
6.9 South America CRM Software Market Share Comparison 2013-2029
6.9.1 South America CRM Software Market Share by Region
6.9.2 South America CRM Software Market Share by Product Type
6.9.3 South America CRM Software Market Share by End User

Chapter 7 MEA CRM Software Market Overview

7.1 MEA CRM Software Market by Product Type
7.1.1 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2029)
7.1.2 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Product Type in 2019
7.1.3 MEA CRM Software Market Attractiveness Analysis by Product Type, (2013-2020)
7.2 MEA CRM Software Market by End User
7.2.1 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2029)
7.2.2 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by End User in 2019
7.2.3 MEA CRM Software Market Attractiveness Analysis by End User, (2013-2020)
7.3 MEA CRM Software Market by Region
7.3.1 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2029)
7.3.2 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Market Share by Region in 2019
7.3.3 MEA CRM Software Market Attractiveness Analysis by Region, (2013-2020)
7.4 MEA CRM Software Market Outlook (2013-2029)
7.4.1 MEA CRM Software Market Value (US$ Mn) and Volume (Units) (2013-2020)
7.4.2 MEA CRM Software Market Value (US$ Mn) and Volume (Units) (2021-2029)
7.5 MEA CRM Software Market Value (US$ Mn) and Volume (Units) by Regions
7.5.1 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2013-2020)
7.5.2 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Region (2021-2029)
7.6 MEA CRM Software Market Value (US$ Mn) and Volume (Units) by Product Type
7.6.1 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2013-2020)
7.6.2 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by Product Type (2021-2029)
7.7 MEA CRM Software Market Value (US$ Mn) and Volume (Units) by End User
7.7.1 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2013-2020)
7.7.2 MEA CRM Software Market Value (US$ Mn) and Volume (Units) Comparison by End User (2021-2029)
7.8 MEA CRM Software Market Y-o-Y Growth Rate Comparison (2014-2029)
7.8.1 MEA CRM Software Market Y-o-Y Growth Rate by Region
7.8.2 MEA CRM Software Market Y-o-Y Growth Rate by Product Type
7.8.3 MEA CRM Software Market Y-o-Y Growth Rate by End User
7.9 MEA CRM Software Market Share Comparison (2013-2029)
7.9.1 MEA CRM Software Market Share by Region
7.9.2 MEA CRM Software Market Share by Product Type
7.9.3 MEA CRM Software Market Share by End User

Chapter 8 Global CRM Software Market Company Profiles

8.1 Market Competition Scenario Analysis, By Company
8.2 Competitor Landscape
8.3 Company Share Analysis
8.4 Company Profiles
8.4.1 Company
8.4.1.1 Company Overview
8.4.1.2 Business Description
8.4.1.3 Product Portfolio
8.4.1.4 Key Financials
8.4.1.5 Key Developments
8.4.1.6 SWOT Analysis

Companies Included:
Salesforce (United States)
IBM Corporation (United States)
SAP AG (Germany)
Oracle Corporation (United States)
Microsoft Corporation (United States)
SAS Institute Inc. (United States)
Adobe Systems Inc. (United States)
Amdocs (United States)
Convergys Corporation (United States)
Huawei Technologies Co. Ltd (China)
Infor Global Solutions, Inc. (United States)
SYNNEX Corporation (United States)
The Sage Group Plc (United Kingdom)
Verint Systems Inc. (United States)
SugarCRM (United States)

Chapter 9 Methodology and Data Source

9.1 Research Approach/ Methodology
9.2 Market Size Estimation
9.3 Market Breakdown and Data Triangulation
9.4 Data Source
9.4.1 Secondary Sources
9.4.2 Primary Sources

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